Terms and Conditions
Germanus Hotels and Resorts prioritizes your privacy and aims to establish a meaningful connection with you through its website. By using the website, you agree to the terms outlined below.
Personal Information of Visitors:
- Germanus Hotels respects your right to privacy and promises to keep any shared personal information (“Visitor Information”) confidential. This includes details such as your name, date of birth, address, marital status, telephone number.
- The visitor Information will only be used for intended business purposes or as required by applicable law. When making a reservation on the website, this information is submitted to our booking partner and web hosting provider, who are committed to not selling or distributing it to third parties.
- Your name, address and phone number may be used for marketing or quality assurance purposes. However, unsolicited correspondence will not be sent to you based on your reservation.
- The website employs secure encryption technology for data protection, and a temporary “cookie” is used for convenient reservation planning. However, if you choose not to accept cookies, certain transactions may be affected.
Limitation of Liability
While Germanus Hotels endeavors to ensure the privacy and security of visitor Information, it disclaims responsibility for any violation or misuse by unauthorized persons related to internet/software databases/hardware of the concerned hotel or resort.
Revision of Policy
Germanus Hotels reserves the right to revise its privacy policy to enhance user-friendliness.
User Awareness
The website design emphasizes this policy to make visitors aware of the terms under which they share Visitor Information. External links on the site leading to travel partners are beyond the hotel’s privacy responsibility.
Disclaimer
Electronic transmissions, including the internet, are considered public media and any information shared is public, not private.
Standard Terms and Conditions
The hotel sets forth various terms and conditions, including:
- No gatherings or parties.
- Non-transferable reservations.
- No-show fees.
- Right to evict guests based on conduct or safety reasons.
- Guests’ responsibility for health, safety and security.
- Original proof of identity required at check-in.
- Special terms for bookings, including restrictions on bringing outside food.
- Limitation of liability for food allergies.
- Hotel not responsible for lost or damaged valuables.
- Guest responsibility for neatness, hygiene and adherence to safety instructions.
- Hotel’s right to change terms and conditions without notice.
General Provisions
- Reservation acceptance subject to hotel’s standard terms and conditions.
- Hotel’s right to cancel reservations due to falsified information.
- Guest’s agreement to profiling for hospitality services.
- Indemnification of hotel for any liability arising from the reservation and stay.
- Hotel not liable for losses incurred due to reservation cancellation.
- No contract until the hotel accepts the reservation.
- Hotel not liable for failure to comply with conditions due to circumstances beyond its control.
- Guest responsible for all charges arising from website use.
- Guest indemnifies the hotel for all acts during their stay.
- Guest affirms freedom from contagious diseases during their visit.
- Disputes subject to the jurisdiction of the court where the hotel is situated.