Cancellation and Refund Policy

Cancellation policies at Germanus Springs vary depending on the proximity to the arrival date.

  • Cancellation 7 days before arrival results in a 100% refund.
  • Cancellation 3 days before arrival leads to a 25% refund.
  • Cancellation 2 days before arrival will result in a 35% refund.
  • Cancellation 24 hours before arrival causes a 60% retention charge.
  • For day-of cancellation, there is no refund and a 100% retention charge applies.

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